Everyone wants more signups for their SaaS, but it's hard to know what's keeping people from signing up and using your service.
How much would a slight increase in conversion and activation help your metrics? Your survival?
Hire real people to record their screen as they talk through the sign up and onboarding process so that you can learn how to improve it, and see more conversion and more revenue.
Let us know the URL of the site that you want us to test. Reviewers can start at the home page and try to navigate to the signup area, or start at a specific page.
You can ask additional questions for the reviewers to answer after they finish the signup process, to learn more about what confused them or how it could be better for them.
We manually assign reviewers to your site, and it takes 24 to 48 hours for your feedback to start coming in, with all the feedback being in within 5 business days usually.
Watch the videos and see suggestions on how to improve your signup flow and learn what confuses people and what isn't working. Then implement site changes inspired by the feedback.
Get 15+ minute videos of real people testing your site
Getting people to sign up for and use your site is crucial to have a successful SaaS. But the signup process can be confusing to visitors in a way that you can't imagine. And if they don't understand how to get set up after signing up, they're going to churn quickly. Our reviewers can help you learn how to improve all that and avoid failure.
Submit your website to our reviewers and learn:
• What's confusing about the signup flow
• How the signup could be simpler
• What they expected, or didn't expect, to happen
• What could keep them from signing up and activating
• How to make it more likely for people to finish the signup and get started as a real user
• Why they would want to give up on your site entirely
Give your URL and any additional instructions needed (optional) for your signup testing. Ask a few questions if you want, too. We've suggested some powerful questions, but you can edit them as you want.
Reviewers will sign up for your service and go through the onboarding process, recording their screen and talk through the process, then answer your questions.
Pricing starts at just $199 for 5 signup testers, but bigger packages are available.
Save 25% to 40% per reviewer when you order a larger package.
If you need specific people to test your site, just enter your demographic request in the order form.
For example, if you want only women age 25 to 35 to review a site, or something more specific like people who file their own taxes and are self employed.
We'll do our best to fill your request, and let you know if you've chosen something too specific.
Reviewers record their screen as they talk about your site and answer your questions.
You'll get videos that are at least 15 minutes long from each reviewer.
“Dude, where do you get these people from? It’s amazing! I got a lot of feedback which made me think a lot about my course’s outline. Added a decent amount of new stuff to it.”
“Extremely helpful, this is sooooo great, thank you. OMG, to hear it and see it in a video like this, is extremely valuable, much more than some survey result. It's so important to hear how - and where - we are confusing people. Amazing. Insightful.”
“userinput.io saves us time in gathering user input from a targeted user-type. We're able to get quick feedback on our website copy from readers that are unfamiliar with our product - an important test on how effectively we communicate our value.”